About Risk Assist Australia
Insurance Built Around You
Risk Assist Australia is a family-owned Australian insurance brokerage, proudly based in Western Sydney and facilitating insurance placements for clients Australia wide.
We believe insurance should be about more than finding a policy at renewal time. It starts with understanding you, your business, your assets and the risks that could affect what you have built. Our role is to help you identify and manage those risks through appropriate insurance solutions, while providing the personal service and ongoing support you would expect from a family-owned brokerage.
Local enough to know you. Experienced enough to understand your risks. Connected enough to arrange insurance Australia wide.
Our Story
Risk Assist Australia was established with a simple philosophy: Understand first. Recommend second.
We believe good insurance advice starts with listening. Every client is different. Every business has different assets, responsibilities, contracts, people and exposures. Even businesses operating in the same industry can have significantly different insurance requirements. That is why we take the time to understand your circumstances before discussing insurance solutions.
As a family-owned brokerage, we value long-term relationships. Our clients are more than policy numbers — they are businesses, families and individuals who rely on us to help protect what matters to them. Our Western Sydney roots remain an important part of who we are, but our capabilities are not limited by geography.
We facilitate insurance placements Australia wide, assisting clients from Western Sydney and across metropolitan, regional and interstate Australia.
Local roots. Australia-wide capability
Being based in Western Sydney gives us strong local connections and an understanding of the businesses and communities we serve. However, modern businesses rarely operate within a single postcode.
Our clients may have:
- multiple business locations;
- operations across several states;
- interstate customers and suppliers;
- commercial property in different locations;
- employees working throughout Australia; or
- specialist risks requiring access to broader insurance markets.
Our role is to coordinate insurance solutions around the needs of the client — wherever those risks are located in Australia.
Our Financial Services Guide explains the services we provide and how we can assist clients with their general insurance requirements.
Built on Experience & Trust
01
Personal Service
We believe clients should not have to choose between personal service and professional insurance capability.
You have a direct relationship with your insurance broker and access to people who understand your circumstances.
We want our clients to know who they are dealing with and feel comfortable picking up the phone when they have an insurance question.
02
Understanding Your Business
We don’t believe in a one-size-fits-all approach to insurance.
Before recommending an insurance solution, we seek to understand what your business does, where you operate, your property and assets, your employees and customers, your contractual obligations, your suppliers and business partners, your exposure to third-party claims, your potential business interruption risks, your existing insurance arrangements, changes to your business and your plans for the future.
This helps us have a meaningful conversation about the risks that matter to you and the insurance solutions that may be appropriate.
03
Specialist Solutions
We can investigate insurance solutions across the insurance markets available to us, including for more complex or specialised requirements.
Access to a broad range of general insurance products and solutions across business, commercial and specialist insurance requirements.
04
Ongoing Support
Our relationship doesn’t end when your policy is issued. We remain available as your circumstances, assets and insurance requirements change.
Insurance shouldn’t be something you only think about once a year.
We can assist with new insurance, renewals, policy changes and risk reviews.
05
Claims Assistance
When something goes wrong, we can assist with the initial management of a claim and liaise with the insurer on your behalf.
We can help you navigate the claims process from notification through to resolution.
Our approach to claims is based on communication, organisation and advocacy.
Learn About Claims & AdvocacyOur Commitment
We don’t promise that insurance will always be simple.
Insurance can be complex, particularly when businesses have significant assets, contractual obligations, multiple locations or specialist risks.
Our commitment is to make the process easier to understand. We will listen to your circumstances, explain your options, help you navigate the insurance market and remain available when you need assistance.
Our objective is not simply to sell you an insurance policy. It is to build a long-term relationship and help you make informed decisions about protecting what matters to you.
Get in Touch
Why Risk Assist Australia
01
Family Owned & Personal Service
A family-owned brokerage focused on long-term client relationships, providing direct access to experienced insurance professionals.
02
Western Sydney Based. Australia Wide.
Proudly based in Western Sydney, facilitating insurance placements for clients and risks throughout Australia.
03
Professional Insurance Advice
We take the time to understand your circumstances and explain the insurance options available to you.
04
Broad Insurance Solutions
Access to a broad range of general insurance products and solutions across business, commercial and specialist insurance requirements.
05
Ongoing Support & Claims Assistance
We remain available as your insurance requirements evolve, assisting with policy changes, renewals and claims, including liaison with insurers on your behalf.
Ready to discuss your insurance needs?
Get in touch to discuss your insurance requirements. Whether you’re starting a business, reviewing existing cover or expanding operations, our team is here to understand your needs and explore suitable insurance solutions.
Get in Touch Call 02 9622 0018